The Percy V. Pennybacker Jr. BridgeAhead of The Curve - July 11-13, 2002 - Austin, TX - Converting Global Knowledge into Global Success
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Tutorials
4th Annual International Workshop on Internationalisation of Products and Systems 2002
11-13 July, Austin, Texas, USA
Ahead of the Curve
Product Developers, Global Marketing Managers, Researchers, Academics, HF and Usability Specialists

IWIPS2 Tutorials

Provided by
Austin Usability, Inc.
1707 Nueces Street
Austin, TX 78701
www.austinusability.com
(512) 474-0004

Austin Usability, a leading usability engineering lab and consultancy (see http://www.pcmag.com/article/0,2997,s=1504&a=12688,00.asp), is proud to offer two tutorials to kick off the IWIPS2 conference in Austin. On Thursday, July 11, 2002, two half-day tutorials will be offered at the Driskill Hotel (the site of the Conference). Tutorial 1 is Designing and developing usable user interfaces, and Tutorial 2 is Software Accessibility. Students will receive a notebook containing the tutorial notes.

You may register for the following tutorials on the Registration page. You may register for the IWIPS confrence in conjunction with the tutorials or just the turorials themselves. If you would like to register for the tutorials only please select "Tutorials Only" as the registration type.

Lead Instructor
Austin Usability

Additional Instructors
John Slatin, Ph.D., Director of the Instruction and Technology Lab, The University of Texas at Austin

Ross Speir, Usability Professional, Austin Usability

Erin Helm, Usability Professional, Austin Usability

Times
8:30 a.m. - 11:30 a.m. -- Tutorial 1: Designing and developing usable user interfaces
1:30 p.m. - 4:30 p.m. - Tutorial 2: Software Accessibility

Cost
$150 per person, for one tutorial
$250 per person for both tutorials


Tutorial 1
Designing and Developing Usable User Interfaces

Objectives
Upon completion of this tutorial, the student will:
  • understand the need to create usable user interfaces (UI)
  • understand some of the processes and components of good, usable design
  • understand the importance of understanding who your users are, and have some experience building a user profile
  • understand and be able to explain that usability is not just a "nice-to-have," but rather yields real, tangible, quantifiable benefits
  • understand the interplay between usable design and international design
  • have some experience with a user-centered design approach


Target Audience
The target audience for this tutorial is anyone with responsibility for designing, developing, marketing, or managing the development of web sites or traditional software user interfaces.

Outline
  1. Introduction
    • The Top 10 indicators that you need usability engineering
    • Honest questions to ask ourselves during product development
    • What is user-centered design?
  2. Advantages of user-centered design
    1. Benefits for the development team
    2. Benefits for the customer
    3. Benefits for the user
  3. Understanding your users
    1. Erroneous assumptions made about users:
    2. The user profile
    3. Small group exercise -- Write a user profile for an everyday product.
  4. Metaphors
    1. Designing with the users knowledge in mind.
  5. Doing the design
    1. The value of direct manipulation
    2. Menu widgets
    3. Dialog box design
    4. Organization of functionality
    5. Conceptual models vs. user models
  6. Internationalization and usability
  7. Cost-justifying usability


Tutorial 2
Software Accessibility

Objectives
Upon completion of this tutorial, the student will:
  • understand the need to create accessible software
  • understand the global regulatory requirements regarding accessibility
  • gain some experience with inaccessible software
  • know the common pitfalls in creating Universal Designs
  • have had some experience designing accessible software
  • go home with a set of Universal Design guidelines


Target Audience
The target audience for this tutorial is anyone with responsibility for designing, developing, marketing, or managing the development of web sites or traditional software user interfaces.

Outline
  1. Introduction
  2. Demonstration of the need for universal design
    1. Disability Statistics
    2. Benefits of Accessible Design
    3. Problems resulting from inaccessible design
  3. Experiencing Inaccessible Design
  4. Overview of Universal Design
    1. Assistive Technologies
    2. Examples of Accessible Design Guidelines / demonstration of how guidelines make applications accessible
  5. International Accessibility Guidelines
    1. Laws of various countries
    2. Design Guidelines of various countries
    3. International Accessibility Guideline Summary / Synthesis
  6. Method for making Products accessible
    1. Universal design versus International compliance
    2. Universal Design guidelines
    3. How to achieve Universal Design - small group exercise
  7. Conclusions - What to do when you get back to your desk.
More Information
For IWIPS2002 details, please visit http://www.iwips2002.org or e-mail: Brenda Hall at brenda.hall@austintest.com


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