Usable for the world: A practical guide to international user studies
Susan M. Dray
Learn how to plan an international user study including:
How to prepare your organization for an international user
How to modify a study to fit cultural constraints
How to find and prepare the location
How to train the team and prepare yourself
Identify what to expect on-site and after you return
Practice planning a user study
Susan Dray is a consultant who works with clients to help them understand
for their users -- wherever and whoever they may be. She has worked in 16 countries,
using user-centered methods including usability evaluation and ethnography.
Susan has a doctorate in Psychology from UCLA, is a Fellow of the Human Factors
and Ergonomics Society, and is an active member of the SIGCHI community. Susan
was one of the contributors to International User Interfaces. She is
business column editor for Interactions magazine.
The What's and How's of Internationalisation
Learn the complete
picture of defining internationalisation requirements, across:
End User Interface
Operating System Resources
Johnston and Associates was founded in 1993 as a software internationalisation
consulting and outsourcing firm. We provide huge cost and time savings to our
customers through the advantages of internationalised code and procedures for
anyone developing software. We have focused on assembling over 180 software
design issues (requirements) for all international markets. In support of this
we offer software tools to automate many parts of the internationalisation process,
special coding techniques in numerous programming languages, and training programs
tailored to client's specific issues. We offer training and consulting on how
to optimize their engineering, testing, technical writing, localisation vendor
management, service support, and product management for all of their worldwide
customers. JAGlobal is an IBM, and Lotus, Microsoft and Sun Development Partner.
In short, J&A rapidly transfers knowlege, skills, and efficiencies to clients,
who are either beginning to go international or who have done so already. We
commit to each to radically improve their speed to market and reduce their cost
IWIPS 2001 committee
Entertainment. MK Hilton Hotel.
Sponsored by Cambridge Technology Partners Ltd.
(Event ends 19:00)